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Email Consumer Services

This Form is to be used for consumer questions about insurance. Please do not use this form to file a complaint. If you are a consumer and want to file a complaint, select How To File A Complaint.

*** NOTE: This form is NOT to be used by Agents or Brokers for licensing inquiries. Licensing inquiries will NOT be responded to. ***

  • If you are an Agent or Broker with licensing questions, select Information for Agents and Brokers; e-mail the Licensing Bureau at licensing@ins.state.ny.us; or call the Licensing Bureau at 518-474-6630.

  • To contact the Consumer Services or Licensing Bureaus, you may also call the Department toll-free number:
    1-800-342-3736.

 Your Contact Information:

  E-mail Address:   

  You are a(n):

  Your Name:  First:   Last:

 Your Mailing Address (optional):

  Address Line 1:

  Address Line 2:

  City:   State (two-letter abbreviation):   Zip Code:

  Company or Organization (optional):
  

  Daytime Phone Number (optional) (xxx-xxx-xxxx):


 Your Questions or Comments:

  Type of Insurance:

  (Type or copy and paste to the text-box below):
  

Select 'Submit Form' to transmit. To clear all fields, select 'Reset Form'.

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You will be re-directed to the Department website homepage and receive a confirmation e-mail after submitting this e-form.

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All other comments and questions should be directed to an appropriate mailbox listed in our Department Directory.

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