Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities.

All consumer related questions and inquiries. If you would like to file a complaint, select this link.

518-474-6600

Email Consumer Services

Vendor request for placement on bidders' lists for competitive procurement opportunities; notification of changes to bidders' lists.

Issues insurance company licenses and certificates, issues and files service of process, provides certification of company documents and files Original Reports on Examination.

All questions on Directory of Insurance Companies; Notification of Company Change.

518-474-6630

Establishes Department policy. Directs and coordinates Department activities.

518-474-4567

Responsible for product regulation, including policy and form approval, for all accident and health insurance companies, health maintenance organizations (HMOs), integrated delivery systems (IDSs), health insurance products issued by fraternal benefit societies and continuing care retirement communites.

Responsible for regulating the financial condition, corporate conduct, and administration of the Insurance Law for the following types of insurers: accident and health; non-profit health services, medical expense indemnity and dental expense indemnity corporations; and HMOs. Responsible for conducting periodic financial and market conduct examinations of these companies.

All questions on Rate and Form Filings and legal interpretations of contract language for health insurance, including Disability Benefits Law (DBL) coverage and Continuing Care Retirement Communities (CCRCs).

518-474-6272

Provides Information Technology services and consulting to the Department, and develops and maintains computer systems, applications and databases.

Freedom of Information requests pertaining to the Annual statement.

518-474-3312

Conducts investigations, gathers evidence and effects arrests for Insurance
Frauds and related crimes.

518-473-0833

Issues licenses for agents, brokers, adjusters and consultants and other classes of licenses and maintains necessary supporting records.

All questions related to licensing procedures and requirements.

Please provide mailing so any appropriate printed material may be sent.

518-474-6630

Responsible for regulating the financial condition, market conduct activities, corporate conduct and administration of the Insurance Law for the following types of insurers: life insurance companies, life insurance departments of savings banks, public pension funds, fraternal benefit societies, retirement systems, charitable annuity societies, viatical settlement companies and union welfare funds.

Responsible for annual review of reserves and issuance of certificates of reserve valuation; review of actuarial opinions and memoranda; audit of minimum statutory formula reserves; drafting of legislation and regulations on reserves; review of rates and actuarial aspects of life insurance and annuity policy forms; review of reserve procedures for separate account plans of operation; review of applications for the creation of Continuing Care Retirement Communities; legal review and evaluation of life insurance and annuity contracts, related policy forms and viatical settlement contracts; drafting of legislation and regulations on life insurance and annuity policy forms.

All life insurance questions except for agent licensing questions. Only the Licensing Bureau can respond to questions on license applications, license renewals, continuing education requirements etc. If your concern involves a Licensing issue, please select this link.

(Policy Forms) 518-474-4552

(Actuarial Reserve Valuation) 518-474-7929

The legal arm of the Insurance Department. Drafts legislation, regulations and circular letters. Conducts disciplinary and other hearings and issues legal opinions and renders legal advice to the other Bureaus.

Please include full mailing address and phone number in all written inquiries, including e-mail.

518-474-6623

Responsible for regulating the financial condition, corporate conduct, and administration of the Insurance Law for the following types of insurers: fire and marine, casualty and surety, title, and mortgage guaranty.

Also responsible for regulating policies, premiums and availability for all property and casualty insurance, including mortgage guaranty and title insurance.

Also responsible for conducting market conduct investigations of insurers' treatment of policyholders.

All property and casualty insurance questions.

518-474-6635

To order Publications;
or see our Publications Page

800-342-3736

Directs the audit and collection of certain insurance taxes and assessments, and administers insurance security funds.

Administers the distribution of Fire Tax collected and distributed under Sections 2118, 9104 and 9105 of the Insurance Law.

518-474-8567

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities.

All consumer related questions and inquiries. If you would like to file a complaint, select this link.

716-847-7618

Email Consumer Services

Conducts investigations, gathers evidence and effects arrests for Insurance Frauds and related crimes.

716-847-7622

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities.

All consumer related questions and inquiries. If you would like to file a complaint, select this link.

516-248-5886

Email Consumer Services

Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes.

516-248-5870

Processes consumer complaints against insurance companies, agents, brokers and adjusters, answers inquiries concerning insurance and performs certain investigative activities.

All consumer related questions and inquiries. If you would like to file a complaint, select this link.

212-480-6400

Email Consumer Services

Provides analysis and recommended actions to Department on matters affecting the regulation of capital markets and risk management activities of insurance companies, health maintenance organizations, public retirement systems and certain private pension funds.

Questions pertaining to investments and related areas.

212-480-4666

Establishes Department policy. Directs and coordinates Department activities.

212-480-2301

Responsible for product regulation, including policy and form approval, for all accident and health insurance companies, health maintenance organizations (HMOs), integrated delivery systems (IDSs), health insurance products issued by fraternal benefit societies and continuing care retirement communites.

Responsible for regulating the financial condition, corporate conduct, and administration of the Insurance Law for the following types of insurers: accident and health; non-profit health services, medical expense indemnity and dental expense indemnity corporations; and HMOs. Responsible for conducting periodic financial and market conduct examinations of these companies.

All questions on Rate and Form Filings and legal interpretations of contract language for health insurance, including Disability Benefits Law (DBL) coverage and Continuing Care Retirement Communities (CCRCs).

212-480-5242

Directs the Department's personnel operations.

All personnel questions.

212-480-5314

Provides Information Technology services and consulting to the Department, and develops and maintains computer systems, applications and databases.

Freedom of Information requests pertaining to the Annual Statement.

212-480-2332

Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes.

212-480-6074

Our Licensing Bureau is located in our Albany Office.  If your concern involves a Licensing isssue, please select this link.

Licensing Issues

Responsible for regulating the financial condition, market conduct activities, corporate conduct and administration of the Insurance Law for the following types of insurers: life insurance companies, life insurance departments of savings banks, public pension funds, fraternal benefit societies, retirement systems, charitable annuity societies, viatical settlement companies and union welfare funds.

Responsible for annual review of reserves and issuance of certificates of reserve valuation; review of actuarial opinions and memoranda; audit of minimum statutory formula reserves; drafting of legislation and regulations on reserves; review of rates and actuarial aspects of life insurance and annuity policy forms; review of reserve procedures for separate account plans of operation; review of applications for the creation of Continuing Care Retirement Communities; legal review and evaluation of life insurance and annuity contracts, related policy forms and viatical settlement contracts; drafting of legislation and regulations on life insurance and annuity policy forms.

All life insurance questions.

212-480-4934

The legal arm of the Insurance Department. Drafts legislation, regulations and circular letters. Conducts disciplinary and other hearings and issues legal opinions and renders legal advice to the other Bureaus.

Please include full mailing address and phone number in all written inquiries, including e-mail.

212-480-5259

Responsible for regulating the financial condition, corporate conduct, and administration of the Insurance Law for the following types of insurers: fire and marine, casualty and surety, title, and mortgage guaranty.

Also responsible for regulating policies, premiums and availability for all property and casualty insurance, including mortgage guaranty and title insurance.

Also responsible for conducting market conduct investigations of insurers' treatment of policyholders.

All property and casualty insurance questions.

Financial Condition
212-480-5187

Rate, Policy Forms
212-480-5568

No-Fault
212-480-5680

Responsible for the Department's media and public relations. Conducts special studies, prepares Department publications and reports, services requests for statistics and other research data and maintains library facilities.

All requests for placement on mailing lists; notification of changes to mailing lists.

All questions from the media, official correspondence from other agencies and general questions on regulations.

To order publications, call our Publications Unit in Albany: 800-342-3736.

212-480-5262

Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes.

607-433-3628

Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes.

Conducts investigations, gathers evidence and effects arrests for insurance frauds and related crimes.

315-423-1102

The Liquidation Bureau, a separate entity under the supervision of the  Superintendent as Receiver. The Bureau, is responsible for rehabilitating or liquidating companies placed under the Superintendent's control by New York State Supreme Court when a company experiences financial difficulties.

General Information

212-341-6400