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How to Contact Us

In order for us to effectively respond to all Departmental inquiries, you must include your complete mailing address and a telephone number where you can be reached during the normal business hours in all e-mail and written correspondence.

For the Consumer Services Bureau, please call this toll-free number: 1-800-342-3736.

To reach the Licensing Bureau, call 518-474-6630.

You may also reach Consumer Services at:   518-474-6600 (Albany) or 212-480-6400 (New York City)

E-mail Security Notice:  Please be advised that the Insurance Department cannot guarantee the security of information submitted electronically via the Internet. Therefore, if you do not wish to contact us via our e-mail addresses, please write to us instead.

The tables for each office location are available via the left menu links. 

These tables show the office location and address in the first row, the bureau in Column One, the bureau function and subject email subject matter in Column Two and the phone number and/or email address in Column Three.

The other tables - available via the right menu links - display layout descriptions above.

The Search capability is powered by Google Search Appliance and provided by the NYS Chief Information Officer/Office for Technology.

Please forward technical questions - including broken links - to our Webmaster.

All other comments and questions should be directed to an appropriate mailbox listed in our Department Directory.

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